{"id":5553,"date":"2018-04-10T12:01:24","date_gmt":"2018-04-10T10:01:24","guid":{"rendered":"http:\/\/pvsservicesitalia.it\/area-clienti\/"},"modified":"2019-10-30T14:16:48","modified_gmt":"2019-10-30T13:16:48","slug":"client-area","status":"publish","type":"page","link":"https:\/\/staging.pvsservicesitalia.it\/en\/client-area\/","title":{"rendered":"Client Area"},"content":{"rendered":"

[vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Goods Discharge Reservation<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Warehouse Management<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Track & Trace<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Support & Tickets<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]<\/p>\n

Middleware Connector<\/a><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]<\/p>\n

API – Wharehouse<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Extra Agreement Shipments<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Refund management<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

FAQ<\/span><\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”modern” spacing=”15″ c_icon=”chevron” active_section=”” no_fill=”true” collapsible_all=”true”][vc_tta_section title=”GSPED IS NOT WORKING” tab_id=”1525265166564-c045975d-22f1″ el_class=”faq-tab”][vc_column_text]If you are having trouble accessing Gsped please contact the IT department through our CRM (ticket).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I AM NOT ABLE TO RELEASE STOCK” tab_id=”1525265166654-8cc7cc97-964e” el_class=”faq-tab”][vc_column_text]In order to release a shipment through Gsped, the status must have the stock status open otherwise it will not be possible to send instructions to the carrier. If the shipment shows the absent\/rejected\/incorrect address status, it will be necessary to wait for the carrier to update the status.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”THE SHIPMENT HAS THE STOCK STATUS BUT I CAN\u2019T RELEASE IT” tab_id=”1525265439265-fb021d64-8e35″ el_class=”faq-tab”][vc_column_text]It is only possible to release DOMESTIC shipments through Gsped. If the status of the shipment is open stock but it is not possible to send instructions please contact our IT department.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”HOW CAN I RELEASE A FOREIGN SHIPMENT?” tab_id=”1525265438446-ab278e8b-3f39″ el_class=”faq-tab”][vc_column_text]We wish to remind you that the end consumer is able to contact the local branch and finalise the delivery. If you would rather have our Customer Service manage the release please contact them through our CRM (ticket) and request the release of the shipment. Please remember that this operation has a cost.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”REQUEST FOR STOCK RELEASE” tab_id=”1525265438160-fc7c6a0c-a51c” el_class=”faq-tab”][vc_column_text]If you wish to request the release of stock just contact our Customer Service through our CRM by opening a ticket. Please remember that this operation has a cost.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Goods Discharge Reservation[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Warehouse Management[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Track & Trace[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Support & Tickets[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text] Middleware Connector [\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text] API – Wharehouse [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Extra Agreement Shipments[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][vc_column_text]Refund management[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”area-clienti”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] FAQ [\/vc_column_text][vc_tta_accordion style=”modern” spacing=”15″ c_icon=”chevron” active_section=”” no_fill=”true” collapsible_all=”true”][vc_tta_section title=”GSPED IS NOT WORKING” tab_id=”1525265166564-c045975d-22f1″ el_class=”faq-tab”][vc_column_text]If you are having trouble accessing […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"yoast_head":"\nClient Area | Pvs<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Area | Pvs\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=”1\/3″ 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